Frequently Asked Questions

General Information

  1. What is Lifetime Destinations?
    Lifetime Destinations is a company that offers exclusive timeshare getaway packages, helping you plan your perfect holiday experience in top destinations, including South Africa.

  2. What types of holiday packages do you offer?
    We offer three holiday packages: Adventure, Attraction, and All in One. Each package is designed to cater to different travel preferences and experiences.

  3. How does a timeshare holiday package work?
    A timeshare allows you to enjoy pre-planned holidays at premium destinations by purchasing access to a shared vacation property or network for a specified period annually.

  4. Who can purchase a Lifetime Destinations package?
    Our packages are ideal for individuals, couples, and families who love to travel and seek stress-free holiday planning.

  5. Can I book holidays outside South Africa?
    Yes, Lifetime Destinations offers packages that include destinations worldwide, ensuring flexibility and diverse travel opportunities.

Booking and Payment

  1. How do I book a holiday with Lifetime Destinations?
    Once you’ve purchased a package, you can contact our team through the website or customer portal to select dates and destinations.

  2. What payment methods do you accept?
    We accept major credit cards, debit cards, EFT payments, and installment plans to make your purchase convenient.

  3. Can I pay for a package in installments?
    Yes, we offer flexible payment plans to help you manage your budget while securing your dream holidays.

  4. Is there a cancellation policy for booked holidays?
    Yes, cancellations are allowed, but specific terms and timelines apply. Refer to our cancellation policy for details or contact support.

  5. Are there any hidden fees with your packages?
    No, we prioritize transparency. All costs are outlined in your package agreement, with no surprise charges.

Package Details

  1. Can I upgrade my package after purchase?
    Yes, you can upgrade your package to enjoy more benefits and access additional destinations. Contact our support team to explore options.

  2. What is included in the Adventure Package?
    The Adventure Package includes curated trips to adrenaline-packed destinations, featuring activities like hiking, safari tours, and water sports.

  3. What does the Attraction Package cover?
    The Attraction Package focuses on cultural, historical, and entertainment destinations, offering guided tours and exclusive access to key landmarks.

  4. What is unique about the All in One Package?
    The All in One Package combines features of both Adventure and Attraction packages, offering a balanced mix of excitement and relaxation.

  5. Are meals and transportation included in the packages?
    Some packages include meal plans and transportation to destinations, while others offer optional add-ons for these services.

Flexibility and Customization

  1. Can I customize my travel itinerary?
    Yes, we provide customization options to tailor your holiday experience to your preferences and schedule.

  2. What happens if I need to reschedule my holiday?
    Rescheduling is allowed based on availability and package terms. Contact our team as soon as possible for assistance.

  3. Can I transfer my timeshare to someone else?
    Yes, timeshares can be transferred to another individual, provided the necessary transfer fees and documentation are completed.

  4. Can I use my package for group holidays?
    Absolutely! Lifetime Destinations packages can accommodate group travel. Additional charges may apply depending on the group size.

  5. Do you accommodate special needs or accessibility requirements?
    Yes, we strive to accommodate travelers with special needs. Inform us during booking so we can make suitable arrangements.

Advanced Questions

  1. What happens if I don’t use my timeshare in a given year?
    Depending on your package, unused timeshares may roll over to the next year or be redeemed as credit.

  2. How are Lifetime Destinations different from regular travel agencies?
    We specialize in timeshare holiday packages that offer premium value, consistency, and long-term savings compared to standard bookings.

  3. How do I ensure availability for my preferred travel dates?
    Booking early is key. We recommend confirming your dates several months in advance to secure your spot.

  4. Are there any additional benefits for long-term members?
    Yes, long-term members enjoy loyalty perks, including discounts, priority booking, and exclusive destination access.

  5. What should I do if my preferred destination is unavailable?
    Our team will work with you to find alternative destinations or reschedule for your preferred choice when available.

  6. Do you have a referral program?
    Yes, we offer rewards for referring friends and family who sign up for Lifetime Destinations packages.

  7. How can I contact support if I have more questions?
    You can reach our customer service team via email, phone, or the contact form on our website.